Assistant Counselor/Direct Care Support

Newburgh, NY
Job Type
Full-time, Part-time
Description

Position Summary 

The Direct Care Staff plays a key role in supporting residents within our residential reintegration program. This position is responsible for providing day to day supervision, ensuring a safe and supportive living environment, assisting residents in following their treatment and recovery plans, and fostering a culture of respect, accountability, and recovery. 

Certifications:

CPR/First Aid (or willingness to obtain upon hire) 
Strong interpersonal and communication skills 
Ability to maintain professional boundaries and model positive behavior 
Reliable, compassionate, and patient under pressure 
Ability to work independently and as part of a multidisciplinary team 

 

Essential Functions 

Provide direct supervision and support to residents in accordance with program policies and individual treatment goals. 
Monitor resident behavior and document observations, progress notes, and incident reports accurately and promptly. 
Support residents with daily living activities, including meal preparation, hygiene, chores, and transportation as needed. 
Conduct regular room and facility checks to ensure safety, cleanliness, and compliance with program rules. 
Facilitate or assist with group activities, house meetings, and recovery-oriented discussions. 
Provide direct observation of medication self-administration and document medication counts in accordance with agency policy and state regulations. 
Manage crisis situations calmly and effectively, following established procedures. 
Communicate effectively with clinical staff, counselors, and supervisors regarding resident concerns or changes in behavior. 

 

Compliance Responsibilities 

Maintain confidentiality and adhere to all ethical and professional standards. 
Participate in staff meetings, trainings, and supervision as required. 

 

Work Environment 

Work is performed in both office and field environments with exposure to varying weather conditions, noise, and maintenance activities. Personal protective equipment will be provided as required. 

 

Behavioral Expectations 

Employees are expected to: 

Demonstrate professionalism, integrity, and accountability 
Maintain confidentiality at all times 
Communicate respectfully and effectively with community partners, and coworkers 
Work collaboratively as part of a team while exercising sound judgment and initiative 
Support RECAP’s mission, values, and commitment to providing exceptional service. 

Reasonable Accommodation 

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization. 

 

Additional Employment Requirements 

RECAP is committed to maintaining a safe and drug-free workplace. Pre-employment and, where permitted by applicable law or required by program regulations or funding requirements, periodic drug testing may be conducted in accordance with agency policy. 

 

Equal Employment Opportunity Statement

RECAP is an Equal Opportunity/ Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. 

 

Disclaimer 

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. RECAP reserves the right to modify or assign additional duties as business needs require.  

Requirements

Required Qualifications

High school diploma or GED required; CASAC (T) associate or bachelor’s degree in human services, Psychology, Social Work, or a related field preferred. 

Prior experience in residential treatment, behavioral health, or substance use services preferred. 

Physical Requirements:

    Ability to stand, walk, or sit for extended periods.
    Ability to respond to emergencies, including physically assisting residents if necessary.
    Must be able to lift up to 25 pounds occasionally.

ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain all required professional licenses, credentials, certifications, and registrations necessary to perform the duties of the position.
Must maintain credentials in good standing and complete required renewals within applicable deadlines.
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete any required physical examination or health clearance.
Must maintain reliable attendance and punctuality.
Must complete required agency, program, compliance, and departmental training.
Must comply with all RECAP policies, procedures, program requirements, and applicable laws and regulations.
Must comply with applicable HIPAA, 42 CFR Part 2, OASAS, Medicaid Managed Care, and payer confidentiality and documentation requirements.
Must maintain confidentiality of client, employee, financial, clinical, and organizational information.
Must exercise appropriate discretion when handling protected health information and other sensitive information.
Must maintain proficiency with required electronic health records, databases, Microsoft Office applications, and other systems necessary to perform assigned duties.
Must successfully complete any required agency-specific training, credentialing, or payer-related requirements.
Must perform other job-related duties as assigned.
Salary Description
$18.00 - $19.00 Hourly

Case Manager

Middletown, NY
Description

POSITION SUMMARY

The Housing Case Manager provides support to RECAP’s Senior Director of Support Services and assists individuals with housing stability and related supportive service needs. The Housing Case Manager advocates for clients and coordinates human service needs, including housing, healthcare, employment, benefits, and community resources.

The position provides direct case management and housing support while helping clients establish and achieve individualized goals. The Housing Case Manager works collaboratively with clients, RECAP staff, community partners, and other service providers to promote housing stability, self-sufficiency, and access to appropriate resources.

ESSENTIAL FUNCTIONS

Case Management and Client Support

Develop and implement mutually agreed-upon steps with clients to assist them in achieving individualized goals.
Conduct strength-based assessments and update service plans during client visits while accurately documenting progress.
Advocate for clients and assist with coordinating housing, healthcare, employment, benefits, and other human service needs.
Certify households for applicable entitlement programs and coordinate resources with community service providers.
Assist clients with budgeting and monitor compliance with applicable program rules.
Maintain appropriate client relationships while exercising professional judgment and boundaries.
Participate in an after-hours crisis intervention rotation as assigned.

Housing Services

Complete housing intakes, move-ins, and move-outs.
Prepare and maintain accurate rent calculations and related housing documentation.
Support clients in maintaining housing stability and complying with applicable program requirements.
Organize tenant meetings, workshops, and group activities designed to empower clients and promote housing stability.
Conduct outreach and support marketing efforts to maintain at least 92% occupancy in supportive housing.
Communicate with tenants, property-related staff, community partners, and service providers as needed to support housing-related needs.

Documentation, Data, and Reporting

Enter and track client information in the agency database.
Maintain accurate and timely case records and client documentation.
Prepare outcome reports and other required reports.
Maintain client confidentiality in accordance with RECAP policies and applicable laws.
Complete required forms, reports, and documentation accurately and within established deadlines.
Participate in staff meetings, trainings, seminars, and other professional development activities relevant to the position.

COMPLIANCE RESPONSIBILITIES

The Housing Case Manager is expected to:

Maintain accurate and timely records in accordance with federal, state, local, program, and agency requirements.
Ensure purchasing, facilities, housing, tenant, and client documentation is complete, accurate, and audit-ready, as applicable to assigned responsibilities.
Protect the confidentiality of client, tenant, employee, and agency information in accordance with RECAP policies and applicable laws.
Comply with all applicable federal, state, and local laws, regulations, funding requirements, and program standards.
Follow RECAP policies, procedures, and established practices.
Complete required training and maintain competency related to assigned responsibilities.

BEHAVIORAL EXPECTATIONS

Employees in this position are expected to:

Demonstrate professionalism, integrity, accountability, and respect.
Maintain confidentiality at all times.
Communicate respectfully and effectively with clients, tenants, community partners, coworkers, and leadership.
Work collaboratively as part of a team while exercising sound judgment and initiative.
Demonstrate cultural awareness and respect for individuals with diverse backgrounds and experiences.
Maintain appropriate professional boundaries.
Support RECAP’s mission, values, and commitment to providing exceptional service.
Demonstrate flexibility and adaptability in responding to client and program needs.

WORK ENVIRONMENT

Work is performed in both office and field environments and may include exposure to:

Varying weather conditions.
Noise and routine activity associated with office, housing, and community settings.
Maintenance activities.
Electronic equipment, including computers, printers, fax machines, copy machines, and other office equipment.
Community environments and traffic when travel is required.

REASONABLE ACCOMMODATION

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

EQUAL EMPLOYMENT OPPORTUNITY

RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

DISCLAIMER

This job description describes the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive or comprehensive list of all duties, responsibilities, qualifications, or working conditions associated with the position. RECAP reserves the right to modify, assign, add, or remove duties and responsibilities as organizational, programmatic, or business needs require.

Requirements

REQUIRED QUALIFICATIONS

Associate’s degree in Human Services or a related field, or equivalent relevant experience.
Knowledge of social service systems, principles, and practices.
Awareness of and sensitivity to the cultural and socioeconomic diversity of Orange County.
Strong written and verbal communication skills.
Strong organizational, time-management, and problem-solving skills.
Ability to work accurately under frequent interruptions and meet established deadlines.
Demonstrated flexibility, initiative, sound judgment, and discretion.
Experience with counseling and crisis intervention.
Proficiency with Microsoft Outlook, Word, and Excel.
Bilingual Spanish/English skills are a plus.
Valid New York State driver’s license and ability to travel between agency locations as needed.

PHYSICAL REQUIREMENTS

The position may require the ability to:

Lift, carry, push, and pull up to 50 pounds.
Stand and walk frequently throughout the workday.
Bend, stoop, and climb stairs.
Use computers, telephones, printers, copy machines, and other office equipment.
Occasionally operate a motor vehicle, including driving on city streets and highways.
Travel between RECAP locations and community-based settings as needed.
Work in varying weather and traffic conditions when traveling or conducting field-based activities.
Employees are expected to exercise appropriate safety precautions and comply with all applicable traffic laws and regulations while operating a motor vehicle.

ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain all required professional licenses, certifications, credentials, and registrations necessary to perform the duties of the position.
Must maintain professional licensure in good standing and complete required renewals within applicable deadlines.
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete any required physical examination or health clearance.
Must maintain reliable attendance and punctuality.
Must complete required agency, departmental, and program-specific training.
Must comply with all RECAP policies, procedures, program requirements, and applicable laws and regulations.
Must maintain confidentiality of participant, victim, family, employee, and organizational information.
Must exercise appropriate discretion when handling sensitive information and records.
Must maintain proficiency with required agency systems, databases, software applications, and documentation tools.
Must comply with applicable clinical, ethical, crisis response, community outreach, documentation, and reporting standards.
Must be available to travel for required trainings, conferences, meetings, home visits, community outreach, and other program-related activities.
Must be able to work flexible hours, including evenings and weekends, when required by program needs.
Must successfully complete any additional agency-specific training, credentialing, or compliance requirements.
Must perform other job-related duties as assigned.
Salary Description
$24.00 - $27.00 Hourly

Per Diem Counselor

MIddletown, NY
Description

Position Summary

Regional Economic Community Action Program, Inc. (RECAP) is seeking a dedicated Per Diem Counselor to join The TRUST Center, an OASAS-certified outpatient substance use disorder treatment program. RECAP is committed to providing high-quality, person-centered services to individuals seeking recovery from substance use disorders.

The Per Diem Counselor provides clinical and supportive services on an as-needed basis to support continuity of care and program operations. This position may provide group counseling, crisis intervention, assessments, patient engagement, referrals, toxicology screening, and care coordination while working collaboratively with a multidisciplinary treatment team.

This flexible, per diem position is ideal for a compassionate professional who demonstrates sound clinical judgment, maintains appropriate professional boundaries, and is committed to supporting individuals in recovery.

Essential Functions

Counseling and Clinical Services

Facilitate psychoeducational, relapse prevention, recovery-oriented, and other therapeutic groups for individuals receiving substance use disorder services. 
Provide crisis intervention, emotional support, and stabilization services as needed. 
Conduct psychosocial assessments within the scope of the employee's credentials and assigned responsibilities. 
Assist with developing individualized treatment recommendations and recovery goals. 
Support patient engagement and participation in treatment services. 
Provide appropriate counseling and supportive services consistent with the employee's credentials, training, and scope of practice. 
Assist with patient referrals and coordination of care. 
Support discharge planning and continuity of care as assigned. 

Patient Care and Program Support

Administer and document toxicology screenings in accordance with program policies, procedures, and regulatory requirements. 
Monitor and communicate patient progress, clinical concerns, and changes in patient needs to appropriate members of the treatment team. 
Assist with patient care needs during staff absences, increased census, emergencies, or other operational demands. 
Respond appropriately to crisis or emergency situations and immediately notify the appropriate supervisor or emergency personnel when necessary. 
Maintain appropriate professional boundaries with patients and colleagues. 
Support a safe, respectful, recovery-oriented environment. 
Perform other clinical and program-related duties as assigned. 

Compliance Responsibilities

Complete timely, accurate, and comprehensive clinical documentation in the electronic medical record (EMR). 
Maintain confidentiality and protect patient information in accordance with HIPAA, 42 CFR Part 2, OASAS regulations, and RECAP policies and procedures. 
Comply with applicable federal, New York State, local, OASAS, funding, and agency requirements. 
Follow established policies and procedures for toxicology screening, crisis intervention, patient safety, referrals, and documentation. 
Maintain all required credentials and certifications in good standing. 
Participate in staff meetings, supervision, training, case consultation, and professional development activities as required. 
Maintain accurate documentation and complete assigned responsibilities within established deadlines. 
Report significant patient safety, clinical, or compliance concerns to the appropriate supervisor in a timely manner. 

Work Environment

Work is primarily performed in an outpatient substance use disorder treatment environment. The position involves regular interaction with individuals receiving substance use disorder services and may involve exposure to emotionally challenging situations, crisis situations, and individuals experiencing behavioral or health-related concerns.

The Per Diem Counselor must be able to maintain professionalism, appropriate boundaries, and a calm and supportive approach in a fast-paced clinical environment.

This is a per diem, as-needed position with flexible scheduling within program operating hours of 8:30 AM – 4:30 PM. Scheduling may vary based on patient needs, staff coverage, program census, and operational requirements.

Behavioral Expectations

Employees are expected to:

Demonstrate professionalism, integrity, accountability, and dependability. 
Maintain patient confidentiality at all times. 
Communicate respectfully and effectively with patients, families, coworkers, supervisors, and community partners. 
Maintain appropriate professional and clinical boundaries. 
Demonstrate compassion, cultural awareness, and respect for individuals from diverse backgrounds. 
Work collaboratively as part of a multidisciplinary team while exercising sound judgment and initiative. 
Demonstrate flexibility and responsiveness to changing patient and program needs. 
Maintain a commitment to professional development and quality patient care. 
Follow agency policies, procedures, clinical standards, and supervisory direction. 
Support RECAP's mission, values, and commitment to providing exceptional service. 

Disclosures

Professional Credentials: The employee must maintain the required CASAC-T, CASAC, or QHP credential in good standing throughout employment, as applicable. The employee is responsible for promptly notifying RECAP of any change in credential status, eligibility, certification, licensure, or ability to perform assigned duties.

Scope of Practice: All counseling and clinical services must be performed within the employee's credential, training, experience, applicable regulations, OASAS requirements, and RECAP policies and procedures.

Patient Confidentiality: The employee will have access to confidential patient treatment and substance use disorder information. All patient information must be protected in accordance with HIPAA, 42 CFR Part 2, applicable federal and New York State confidentiality requirements, OASAS regulations, and RECAP policies.

Background Screening: Employment in this position is subject to applicable RECAP, OASAS, program, funding, and regulatory background screening requirements. The selected candidate must successfully complete all required screening requirements.

Drug-Free Workplace: RECAP is committed to maintaining a safe and drug-free workplace. Pre-employment and, where permitted by applicable law or required by program regulations or funding requirements, periodic drug testing may be conducted in accordance with agency policy.

Reasonable Accommodation: RECAP is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable federal, New York State, and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

Professional Development: Employees are expected to participate in required training, supervision, staff meetings, case consultation, and other professional development activities necessary to maintain competency and meet program requirements.

Equal Employment Opportunity Statement

Regional Economic Community Action Program, Inc. (RECAP) is an Equal Opportunity Employer. Employment decisions are made without regard to any protected characteristic in accordance with applicable federal, New York State, and local laws. RECAP is committed to providing reasonable accommodations as required by law.

Disclaimer

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, qualifications, physical requirements, or working conditions. RECAP reserves the right to modify or assign additional duties as business needs require.

Employees may be required to perform other job-related duties as assigned and are expected to comply with all agency policies, procedures, rules, clinical standards, and supervisory directives.

Nothing in this job description constitutes a contract of employment or alters the at-will employment relationship, where applicable under law.

Requirements

Required Qualifications

Must possess one of the following credentials: 
CASAC-T (Credentialed Alcoholism and Substance Abuse Counselor – Trainee) 
CASAC (Credentialed Alcoholism and Substance Abuse Counselor) 
Qualified Health Professional (QHP) licensed by the New York State Education Department (NYSED) 
Knowledge of substance use disorder treatment, recovery principles, relapse prevention, and counseling practices. 
Knowledge of or ability to learn applicable OASAS standards and requirements. 
Strong communication, interpersonal, and organizational skills. 
Ability to maintain appropriate professional boundaries. 
Ability to effectively manage crisis situations and exercise sound judgment. 
Ability to work independently and collaboratively within a multidisciplinary team. 
Proficiency with electronic medical record systems and basic computer applications. 
Ability to maintain accurate documentation and meet established deadlines. 
Ability to work with individuals from diverse backgrounds and circumstances. 
Ability to maintain confidentiality and exercise discretion when handling sensitive patient information. 

Preferred Qualifications

Previous experience in an outpatient substance use disorder treatment setting. 
Experience facilitating individual or group counseling sessions. 
Experience conducting psychosocial assessments. 
Familiarity with OASAS regulations and clinical documentation standards. 
Experience with electronic medical record systems. 
Knowledge of evidence-based substance use disorder treatment practices. 

 Physical Requirements

While performing this job, the employee may be required to:

Sit, stand, and walk for extended periods. 
Move throughout the facility as necessary to perform assigned duties. 
Perform toxicology screenings in accordance with established procedures. 
Bend, reach, stoop, and move throughout the work environment. 
Respond appropriately and safely to crisis or emergency situations. 
Operate a computer and other standard office equipment. 
Communicate effectively with patients, coworkers, supervisors, medical providers, and community partners, including the ability to talk and hear. 
Perform the essential functions of the position with or without reasonable accommodation. 

ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain a valid New York State driver’s license throughout employment.
Must successfully complete any required agency vehicle or driver requirements.
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete any required physical examination or health clearance.
Must maintain reliable attendance and punctuality.
Must complete required agency, program, and departmental training.
Must comply with all RECAP policies, procedures, program requirements, and applicable laws and regulations.
Must maintain confidentiality of client, employee, and organizational information.
Must exercise appropriate discretion when handling sensitive information.
Must perform other job-related duties as assigned.

Salary Description
$23.50 - $30.00

Primary Counselor

MIddletown, NY
Description

Position Summary

The TRUST Center is a leading outpatient substance use disorder treatment program dedicated to supporting individuals in their recovery from drug and alcohol addiction. The program utilizes a multidisciplinary, trauma-informed approach to address the complex needs of individuals and families, including behavioral health, legal, medical, and relationship-related challenges.

The Primary Counselor is a key member of the treatment team and is responsible for providing individual and group counseling services, managing an assigned caseload, coordinating treatment services, and supporting clients throughout the continuum of care from admission through discharge. The Primary Counselor works collaboratively with clients and the multidisciplinary team to develop individualized treatment goals and promote sustained recovery.

Essential Duties and Responsibilities

Manage all aspects of an assigned caseload from admission through discharge, including screening, intake, orientation, assessment, treatment planning, counseling, education, crisis intervention, case management, referrals, consultation, and discharge planning.
Collaborate with clients to develop individualized treatment and recovery plans based on identified needs, strengths, goals, and progress.
Provide individual and group counseling using evidence-based, trauma-informed, and person-centered approaches.
Monitor client progress and update treatment plans and clinical documentation as required.
Maintain complete, accurate, and timely clinical records in accordance with program requirements, applicable regulations, and agency policies.
Provide crisis intervention and appropriate referrals when clinically indicated.
Coordinate with members of the multidisciplinary treatment team to support continuity and quality of care.
Participate in individual and group supervision, case reviews, clinical staff meetings, and treatment team meetings.
Participate in staff meetings, training sessions, and professional development activities as required.
Maintain client confidentiality and comply with all applicable confidentiality laws, regulations, ethical standards, and agency policies.
Apply applicable SAMHSA best practices and standards related to mental health and substance use disorder services.
Maintain required licensure, certification, continuing education, and professional development requirements.
Utilize electronic health records and other required systems to complete documentation and maintain accurate client records.
Establish and maintain professional relationships with clients, families, referral sources, community providers, and other stakeholders.
Perform other duties and responsibilities as assigned by the Program Director, Clinical Director, or Senior Director.

Preferred:

CASAC credential.
Experience working in an outpatient substance use disorder treatment setting.
Experience utilizing trauma-informed care and evidence-based counseling practices.

Reasonable Accommodation

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

Additional Employment Requirements

RECAP is committed to maintaining a safe and drug-free workplace. Pre-employment and, where permitted by applicable law or required by program regulations or funding requirements, periodic drug testing may be conducted in accordance with agency policy.

Equal Employment Opportunity Statement

RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Disclaimer

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. RECAP reserves the right to modify or assign additional duties as business needs require.

Requirements

Required:

Minimum credential of CASAC-T, with eligibility to obtain the CASAC credential within the first year of employment; CASAC preferred.
Qualified Health Professional (QHP) credential licensed by the New York State Education Department may be accepted in accordance with program requirements.
Experience providing individual and group counseling services.
Knowledge of substance use disorder treatment and recovery principles.
Familiarity with electronic health record systems.
Knowledge of applicable mental health and substance use disorder best practices, including SAMHSA guidance.
Effective oral, written, and interpersonal communication skills.
Ability to maintain strict confidentiality and adhere to ethical and professional standards.
Basic computer and keyboarding proficiency, including familiarity with Windows and Microsoft Office.
Valid New York State driver's license.

Physical Requirements

Ability to sit, stand, walk, and move throughout the work environment as required to perform essential job functions. 
Ability to communicate effectively with clients, families, coworkers, and community partners. 
Ability to use a computer and electronic health record systems for documentation and communication. 
Ability to perform the essential functions of the position with or without reasonable accommodation.

ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain a valid driver’s license throughout employment. 
Must successfully complete any required agency vehicle or driver requirements. 
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements. 
Must successfully complete required fingerprinting and any applicable child-care or Head Start clearance requirements. 
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements. 
Must successfully complete any required physical examination or health clearance. 
Must maintain reliable attendance and punctuality. 
Must complete required agency, Head Start, and departmental training. 
Must comply with all RECAP policies, procedures, Head Start requirements, and applicable laws and regulations. 
Must maintain confidentiality of child, family, employee, and organizational information. 
Must exercise appropriate discretion when handling sensitive family and program information. 
Must perform other job-related duties as assigned. 

Licensed Master Social Worker

Newburgh, NY
Description

POSITION SUMMARY

The SNUG Street Outreach Program is an evidence-based violence reduction initiative that treats gun violence as a public health issue by identifying its causes and interrupting its transmission. Funded and supported by the New York State Division of Criminal Justice Services (DCJS), SNUG programs employ credible messengers from the communities they serve to mentor high-risk individuals, mediate conflicts, and promote violence prevention.

The SNUG Social Worker provides trauma-informed clinical and supportive services to individuals, families, and communities affected by community violence. Working as an integral member of the SNUG team, this position provides therapeutic services, staff support, crisis response, and connections to victim services and community resources. The Social Worker supports the program’s efforts to address trauma, improve access to services, and promote community well-being.

ESSENTIAL FUNCTIONS

Clinical Services and Trauma-Informed Support

Provide onsite social work and therapeutic support as a member of the SNUG team.
Work with victims of community violence and their families, providing short-term or longer-term therapeutic services as appropriate.
Assess participant needs and connect individuals and families with appropriate clinical, victim support, and community-based services.
Develop and facilitate onsite programming, including support groups for staff, program participants, and families of homicide victims.
Maintain an appropriate caseload and provide services consistent with program requirements and professional standards.

Staff Support and Clinical Guidance

Work with SNUG staff to debrief traumatic incidents, process work-related experiences, and manage the ongoing stress associated with community violence prevention.
Provide ongoing training, guidance, and support to staff working with individuals affected by violence.
Participate in scheduled trauma-focused training calls and weekly onsite clinical supervision.
Support staff in identifying participant needs, navigating difficult situations, and making appropriate referrals.

Service Coordination and Community Partnerships

Collaborate with SNUG outreach staff to coordinate services for participants and families.
Develop and maintain relationships with hospitals, victim service providers, and community organizations to increase awareness of and access to SNUG services.
Connect victims of crime with appropriate supportive services and community resources.
Coordinate with community partners to help ensure participants and families receive appropriate referrals and follow-up services.

Community Outreach and Crisis Response

Respond alongside the SNUG team to community violence incidents when appropriate.
Attend SNUG outreach events and participate in community-based activities.
Conduct home visits with victims and families when appropriate and consistent with program procedures.
Provide support to the SNUG team during emergency situations involving staff or program participants.
Maintain awareness of safety considerations when conducting outreach, home visits, and community-based services.

Documentation, Reporting, and Program Compliance

Complete required documentation accurately and within established deadlines.
Maintain records and databases in accordance with agency procedures and program requirements.
Track service delivery and activities in accordance with applicable Victims of Crime Act (VOCA) reporting standards and other funding requirements.
Maintain confidentiality and protect sensitive participant, family, and staff information.
Participate in program meetings, training activities, and other initiatives that support service quality and compliance.

Training, Travel, and Professional Development

Attend required trainings, conferences, and professional development activities.
Participate in an initial week-long training that may require overnight travel within New York State.
Attend the biannual two-day conference in Albany, as required.
Travel to program-related meetings, community locations, and partner organizations as needed.
Perform other job-related duties as assigned.

COMPLIANCE RESPONSIBILITIES

Comply with RECAP policies, procedures, and applicable federal, state, and local laws and regulations.
Maintain professional licensure and comply with applicable licensing standards and ethical requirements.
Follow applicable confidentiality, privacy, documentation, and information-sharing requirements.
Comply with applicable program, grant, funding, and reporting requirements, including DCJS and VOCA requirements as applicable.
Follow established procedures for crisis response, community outreach, home visits, incident reporting, and workplace safety.
Participate in required agency, departmental, and program-specific training.
Maintain accurate, timely, and complete records of services provided.
Demonstrate accountability for assigned responsibilities and program outcomes.

BEHAVIORAL EXPECTATIONS

Employees are expected to:

Demonstrate professionalism, integrity, sound judgment, and accountability.
Maintain appropriate professional boundaries and confidentiality.
Communicate respectfully and effectively with participants, families, coworkers, community partners, and the public.
Work collaboratively with multidisciplinary teams and community-based organizations.
Demonstrate cultural awareness, empathy, and respect for individuals affected by trauma and community violence.
Remain flexible and responsive to changing program and community needs.
Support RECAP’s mission, values, and commitment to providing quality services.

WORK ENVIRONMENT

Work is performed in office, community, and field-based environments. Duties may involve exposure to inclement weather, traffic, noise, and emotionally challenging situations related to community violence and trauma. The position may require the use of computers, printers, and other office equipment, as well as travel on city streets and highways.

Employees are expected to follow applicable safety procedures and traffic laws while performing assigned duties. Consistent punctuality, attendance, and availability during scheduled work hours are required. Flexible scheduling, including evenings and weekends, may be necessary to meet program needs.

REASONABLE ACCOMMODATION

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

RECAP is committed to maintaining a safe and drug-free workplace. Pre-employment and, where permitted by applicable law or required by program regulations or funding requirements, periodic drug testing may be conducted in accordance with agency policy.

DISCLAIMER

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. RECAP reserves the right to modify, assign, or remove duties and responsibilities as business needs require.

Requirements

REQUIRED QUALIFICATIONS

Master’s degree in Social Work from an accredited university or a master’s degree in a related field.
Licensed Master Social Worker (LMSW) required.
At least two years of experience working in or near SNUG target communities.
Experience or demonstrated ability to provide trauma-informed services to individuals and families affected by violence.
Strong communication, interpersonal, organizational, and documentation skills.
Ability to work collaboratively with multidisciplinary teams, community partners, and individuals from diverse backgrounds.
Ability to respond appropriately to crisis situations and maintain professional boundaries.
Ability to maintain confidentiality and comply with applicable documentation and reporting requirements.
Ability to work flexible hours, including evenings and weekends, when necessary.
Willingness to travel for required trainings, conferences, and program-related activities.

PHYSICAL REQUIREMENTS

Ability to perform the essential functions of the position in office, community, and field-based settings.
Ability to travel to community locations, partner agencies, training sites, and conferences as required.
Ability to work in environments where exposure to community violence, emotionally challenging situations, noise, and inclement weather may occur.
Ability to perform essential job functions safely, with or without reasonable accommodation.

ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain all required professional licenses, certifications, credentials, and registrations necessary to perform the duties of the position.
Must maintain professional licensure in good standing and complete required renewals within applicable deadlines.
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete any required physical examination or health clearance.
Must maintain reliable attendance and punctuality.
Must complete required agency, departmental, and program-specific training.
Must comply with all RECAP policies, procedures, program requirements, and applicable laws and regulations.
Must maintain confidentiality of participant, victim, family, employee, and organizational information.
Must exercise appropriate discretion when handling sensitive information and records.
Must maintain proficiency with required agency systems, databases, software applications, and documentation tools.
Must comply with applicable clinical, ethical, crisis response, community outreach, documentation, and reporting standards.
Must be available to travel for required trainings, conferences, meetings, home visits, community outreach, and other program-related activities.
Must be able to work flexible hours, including evenings and weekends, when required by program needs.
Must successfully complete any additional agency-specific training, credentialing, or compliance requirements.
Must perform other job-related duties as assigned.
Salary Description
70,000.00 - 85,000.00 Yearly

Building Superintendant

Middletown, NY
Description

POSITION SUMMARY

RECAP’s Facilities Department is responsible for the maintenance and upkeep of supportive housing properties and office buildings throughout Orange County. The Mill Street Building Superintendent is a member of the Facilities team, with primary responsibility for the maintenance, cleanliness, safety, and general upkeep of the property located at 34 Mill Street.

This position performs routine building and grounds maintenance, custodial duties, minor repairs, safety inspections, emergency preparedness activities, and related responsibilities to help maintain a safe, clean, and functional residential environment. The Building Superintendent works collaboratively with the Director of Facilities, RECAP staff, and other designated personnel to address maintenance needs, document incidents, and support the safety and well-being of residents.

As a condition of employment, the Building Superintendent is required to reside at 34 Mill Street, Apartment 3N.

ESSENTIAL FUNCTIONS

Building and Grounds Maintenance

Perform routine building and grounds maintenance, including lawn care, painting, and general upkeep.
Complete minor repairs and maintenance involving carpentry, plumbing, electrical fixtures, heating and cooling equipment, concrete and masonry, flooring, and other building components, within the employee’s training and capabilities.
Install, maintain, or repair items such as ceiling fans, doors, windows, toilets, sinks, locks, screens, glass, tiles, and other fixtures as appropriate.
Identify maintenance concerns and report issues requiring specialized repairs or additional authorization.
Assist with snow removal and other seasonal maintenance activities.
Maintain the cleanliness, safety, and appearance of the building and surrounding grounds.
Inspect interior and exterior premises at the beginning and end of assigned shifts and report any concerns.

Custodial Services and Common Area Upkeep

Sweep, mop, vacuum, and clean common areas, including hallways and laundry rooms.
Empty trash and remove debris from common areas and designated building spaces.
Clean windows and other surfaces as needed.
Maintain common areas in a clean, orderly, and safe condition.
Monitor common areas for maintenance concerns, safety hazards, or conditions requiring attention.

Preventive Maintenance and Inspections

Assist with monthly inspections alongside case managers, as required, to support preventive maintenance and property safety.
Maintain accurate records of inspections, maintenance activities, and identified concerns.
Monitor building conditions and report necessary repairs or potential safety issues to the Director of Facilities.
Maintain an inventory of maintenance materials and supplies.
Ensure proper care, maintenance, and safe storage of tools, equipment, and supplies.
Use materials and supplies responsibly and notify the supervisor when replenishment is needed.

Fire Safety and Emergency Preparedness

Schedule and monitor fire drills as directed.
Complete required fire drill reports and maintain related documentation.
Inspect fire extinguishers and fire alarm systems as assigned and report deficiencies or concerns promptly.
During fire drills, ensure tenants follow established evacuation procedures and exit the building safely.
Document emergencies, incidents, unusual occurrences, and safety concerns.
Complete incident reports in accordance with RECAP procedures.
Participate in the designated on-call or standby emergency schedule for evenings, weekends, and holidays, as required.
Respond to maintenance emergencies within the scope of the position and promptly notify the appropriate personnel when additional assistance is needed.

Documentation and Communication

Maintain daily records of relevant events and activities, including illnesses, emergencies, concerns, housing rule violations, and facility maintenance issues observed or reported.
Communicate maintenance needs, safety concerns, and unusual occurrences to the Director of Facilities or appropriate personnel.
Maintain accurate documentation of completed work, inspections, incidents, and follow-up actions.
Maintain confidentiality of personal information obtained through contact with residents.
Attend meetings, workshops, and training sessions as directed by the supervisor.

Teamwork and General Responsibilities

Work cooperatively with RECAP staff, including Facilities personnel and case managers, to support building operations and resident safety.
Follow established safety procedures when performing maintenance, custodial, and emergency-related duties.
Use appropriate personal protective equipment and follow safe operating procedures when handling tools, equipment, and maintenance materials.
Perform other job-related duties as assigned by the supervisor.

CORE COMPETENCIES

Technical and Maintenance Skills – Demonstrates practical knowledge of building maintenance, minor repairs, custodial services, and groundskeeping.

Attention to Detail – Identifies maintenance concerns, follows inspection procedures, and maintains accurate records.

Safety Awareness – Follows safety procedures when using tools, equipment, cleaning products, and other maintenance materials.

Reliability and Accountability – Completes assigned duties consistently and reports issues requiring attention or follow-up.

Communication Skills – Communicates clearly and professionally with supervisors, coworkers, case managers, and other RECAP personnel.

Problem Solving – Identifies routine maintenance issues and determines appropriate next steps within the scope of the position.

Professional Boundaries and Confidentiality – Maintains appropriate boundaries and protects sensitive information obtained through resident interactions.

Teamwork – Cooperates with RECAP personnel to support building operations, resident safety, and a well-maintained living environment.

Adaptability – Responds appropriately to changing maintenance priorities, emergencies, weather conditions, and operational needs.

COMPLIANCE RESPONSIBILITIES

Comply with RECAP policies, procedures, and applicable laws and regulations.
Follow established building safety, fire safety, emergency response, and maintenance procedures.
Maintain accurate and complete maintenance logs, inspection records, incident reports, and other required documentation.
Protect confidential resident and organizational information.
Report maintenance hazards, safety concerns, incidents, and equipment issues promptly.
Use and store tools, equipment, cleaning products, and maintenance supplies safely.
Complete required agency training and participate in relevant safety and emergency preparedness activities.
Follow applicable requirements for the operation of agency vehicles, when driving is part of assigned duties.

BEHAVIORAL EXPECTATIONS

Employees in this position are expected to:

Demonstrate professionalism, reliability, sound judgment, and accountability.
Maintain appropriate boundaries and respectful interactions with residents and colleagues.
Protect confidential information and exercise discretion in all resident-related matters.
Maintain a clean, safe, and orderly work environment.
Follow instructions, established procedures, and safety requirements.
Communicate maintenance issues and emergencies in a timely and appropriate manner.
Work collaboratively with RECAP staff while managing assigned duties independently.
Maintain punctuality and reliable attendance at the assigned work location.
Respond appropriately to changing priorities and emergency situations within the scope of the position.

WORK ENVIRONMENT

The position involves work in a residential building and surrounding grounds. Working conditions may include exposure to noise, heat, cold, chemical fumes, cleaning products, dust, inclement weather, traffic, ladders, stairs, and maintenance equipment.

The position may require driving on city streets or highways when authorized driving is part of assigned duties. Employees must follow applicable traffic laws and take appropriate safety precautions.

The position requires consistent punctuality and attendance at the assigned work location. Participation in a designated standby or emergency schedule for evenings, weekends, and holidays may be required.

REASONABLE ACCOMMODATION

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

EQUAL EMPLOYMENT OPPORTUNITY

RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

RECAP is a drug-free workplace and conducts pre-employment and periodic drug testing in accordance with applicable policies and laws.

DISCLAIMER

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. RECAP reserves the right to modify, assign, or remove duties and responsibilities as organizational needs require.

Requirements

REQUIRED QUALIFICATIONS

Minimum of two years of experience in property maintenance, janitorial services, building operations, or a related field.
Knowledge of general building maintenance, including basic carpentry, plumbing, electrical work, painting, flooring, and groundskeeping.
Familiarity with first aid, emergency procedures, fire safety, and general building safety practices.
Valid driver’s license and satisfactory driving record.
Strong interpersonal and communication skills, including the ability to maintain appropriate professional boundaries.
Ability to work independently, prioritize responsibilities, and respond appropriately to maintenance concerns.
Ability to maintain accurate records and document maintenance issues, incidents, and emergencies.
Ability to maintain confidentiality regarding personal information obtained through resident interactions.
Ability to safely use hand tools, power tools, ladders, and other maintenance equipment.
Ability to perform physical tasks, including standing, walking, lifting, bending, and carrying materials.
Ability to work in varying environmental conditions, including heat, cold, chemical fumes, and inclement weather.

PHYSICAL REQUIREMENTS

This position requires the ability to perform physical maintenance and custodial tasks, which may include:
Standing and walking for extended periods.
Bending, reaching, kneeling, and climbing stairs or ladders.
Lifting, carrying, and moving maintenance materials, equipment, and supplies.
Operating hand tools, power tools, cleaning equipment, and other maintenance-related equipment.
Performing routine cleaning, painting, repairs, groundskeeping, and snow removal.
Working in indoor and outdoor environments and in varying weather conditions.
Responding to building maintenance concerns and participating in assigned emergency preparedness activities.

ADDITIONAL EMPLOYMENT REQUIREMENTS

Complete required pre-employment background screening with satisfactory results.
Complete required pre-employment drug screening with satisfactory results.
Complete required physical examination or health clearance, when applicable.
Maintain a valid driver’s license and satisfactory driving record when required for assigned duties.
Maintain reliable and punctual attendance.
Complete required agency, Facilities Department, safety, and emergency preparedness training.
Comply with RECAP policies, procedures, and applicable federal, state, and local laws and regulations.
Maintain confidentiality and exercise discretion when handling resident, employee, and organizational information.
Maintain proficiency with required agency documentation and reporting systems.
Participate in required meetings, inspections, trainings, and other work-related activities.
Meet the residential requirement associated with this position, including residing at 34 Mill Street, Apartment 3N, as a condition of employment.
Participate in assigned emergency standby responsibilities as required by the supervisor.
Perform other job-related duties as assigned.

Salary Description
$21.00 -$23.00 Hourly

Floater Monitor Aide

Scotchtown, NY
Description

POSITION SUMMARY

The Floater Monitor Aide / Bus Monitor supports the safe transportation of Head Start children to and from program locations and provides classroom and program support as needed. The position rides the school bus with enrolled children to promote their safety, security, and appropriate behavior throughout transportation.

The position maintains accurate passenger records, assists with the safe release of children to authorized individuals, performs required bus safety checks, maintains a clean and orderly transportation environment, and supports communication between families and the Head Start center.

When not assigned to transportation duties, the Floater Monitor Aide / Bus Monitor may provide support with classroom activities, reception, food preparation and production, health and sanitation, program implementation, and other Head Start functions as assigned.

Preferred Qualifications

Bilingual English/Spanish.
Previous experience working in Head Start, early childhood education, childcare, or school transportation.

ESSENTIAL FUNCTIONS

Transportation and Child Safety

Ride the Head Start school bus with children to and from program locations to promote their safety and well-being.
Maintain appropriate order and supervision of children while on the bus.
Maintain an accurate daily passenger list and account for all children entering and exiting the bus.
Assist children safely when boarding and exiting the bus.
Ensure children are released only to authorized parents, guardians, or other individuals approved in accordance with Head Start procedures.
Perform required visual safety checks of the bus and immediately report safety concerns or maintenance issues to the appropriate supervisor.
Maintain the cleanliness and orderly condition of the bus.
Follow all Head Start transportation policies, procedures, and applicable safety requirements.

Family and Program Communication

Coordinate and transport paperwork and communications between children’s homes and the Head Start center as directed.
Communicate effectively and professionally with families, children, coworkers, supervisors, and program partners.
Maintain accurate transportation and program documentation.
Maintain confidentiality of child, family, employee, and organizational information.

Classroom and Program Support

Assist with classroom activities and program functions as needed.
Support program implementation and Head Start activities.
Provide assistance with reception, food preparation and production, health and sanitation, and other program functions as assigned.
Attend staff meetings, trainings, professional development activities, and other program meetings as required.
Support a safe, positive, nurturing, and inclusive environment for children.
Perform other job-related duties as assigned.

HEAD START COMPLIANCE RESPONSIBILITIES

Follow Head Start Program Performance Standards and applicable federal, state, and local requirements.
Comply with RECAP policies, procedures, and program requirements.
Maintain accurate and timely records and documentation.
Follow required child supervision, transportation, health, safety, emergency, and release procedures.
Maintain confidentiality of child, family, employee, and organizational information.
Participate in required Head Start training, meetings, professional development, and program activities.
Report safety, health, behavioral, or other concerns through established program procedures.
Support the program’s commitment to child safety, school readiness, family engagement, and quality services.

BEHAVIORAL EXPECTATIONS

Employees are expected to:

Demonstrate professionalism, integrity, accountability, and reliability.
Maintain confidentiality and appropriate professional boundaries.
Communicate respectfully and effectively with children, families, coworkers, supervisors, and community partners.
Work collaboratively as part of a team while exercising sound judgment and initiative.
Maintain a safe, positive, inclusive, and child-centered environment.
Demonstrate patience, flexibility, and responsiveness to children’s needs.
Support RECAP’s mission, values, and commitment to providing quality services.

WORK ENVIRONMENT

Work is performed in Head Start classrooms, school buses, program facilities, and community settings. The position involves frequent interaction with young children, families, staff, and community partners.

The employee may be exposed to varying weather conditions, traffic, noise, and an active environment with frequent interruptions and changing priorities. Employees are expected to follow all applicable safety procedures and transportation requirements.

REASONABLE ACCOMMODATION

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

EQUAL EMPLOYMENT OPPORTUNITY

RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

DISCLAIMER

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. RECAP reserves the right to modify, assign, or remove duties and responsibilities based on organizational, program, transportation, and operational needs.

Requirements

REQUIRED QUALIFICATIONS

Experience working with children ages 3–5 preferred.
Ability to maintain accurate records and documentation.
Ability to contribute to a positive, nurturing, supportive, and child-centered environment.
Ability to climb stairs and lift, carry, and assist children weighing approximately 40–50 pounds.
Valid New York State driver’s license with a satisfactory driving record.
Ability to maintain confidentiality and comply with RECAP policies, Head Start requirements, and applicable regulations.
Ability to communicate effectively and professionally with children, families, coworkers, and supervisors.
Ability to work effectively as part of a team and respond appropriately to changing program needs.
Current CPR and First Aid certification, when required.

PHYSICAL REQUIREMENTS

Ability to climb stairs and lift, carry, and assist children weighing approximately 40–50 pounds.
Ability to sit for extended periods while riding the school bus.
Ability to stand, walk, bend, stoop, kneel, reach, and move throughout classroom and transportation environments.
Ability to assist children with boarding, exiting, and other activities as necessary.
Ability to work in an active environment with children and frequent interruptions.
Ability to work outdoors and be exposed to varying weather conditions during transportation activities.
Ability to use standard classroom, transportation, and office equipment.
Ability to perform the essential functions of the position with or without reasonable accommodation.

ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain a valid New York State driver’s license throughout employment and maintain a satisfactory driving record.
Must successfully complete any required agency vehicle or driver requirements.
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete required fingerprinting and applicable child-care, Head Start, SEL, SCR, or other required clearances.
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete any required physical examination, health screening, TB screening, or other health clearance.
Must maintain current CPR and First Aid certification when required.
Must maintain reliable attendance and punctuality.
Must complete required agency, Head Start, transportation, safety, and departmental training.
Must comply with all RECAP policies, procedures, Head Start requirements, transportation procedures, and applicable federal, state, and local laws and regulations.
Must maintain confidentiality of child, family, employee, and organizational information.
Must exercise appropriate discretion when handling sensitive child and family information.
Must follow all required child supervision, emergency, health, safety, and transportation procedures.
Must successfully complete any additional program-specific clearances, certifications, or training required for the position.
Must perform other job-related duties as assigned.
Salary Description
$18.00 - $19.00 Hourly

Teacher Assistant

Middletown, NY
Description

  

POSITION SUMMARY

The Assistant Teacher supports the Lead Teacher in planning and implementing a developmentally appropriate early childhood education program that promotes children's growth, learning, and school readiness. The Assistant Teacher participates in a team-teaching model and shares responsibility for planning and implementing classroom activities and experiences.

The Assistant Teacher assists with the implementation of the written curriculum, including development and learning goals, learning experiences, family and staff strategies, and materials necessary to support children's individual and developmental needs.

 The Assistant Teacher works collaboratively with the Lead Teacher, classroom staff, families, and other program partners to create a safe, nurturing, inclusive, and engaging learning environment.

ESSENTIAL FUNCTIONS

Curriculum and Classroom Support

Assist the Lead Teacher in implementing the written curriculum and developmentally appropriate learning experiences.
Assist in ensuring curriculum activities support established goals for children's development, learning, and school readiness.
Assist the Lead Teacher in developing weekly lesson plans and ensure lesson plans are appropriately posted for parents, volunteers, and visitors in the classroom.
Assist in developing and implementing individualized plans for children based on identified needs, developmental goals, and established child outcomes.
Assist in identifying appropriate objectives, activities, and learning experiences to support individual children's developmental needs.
Participate in a team-teaching model and share responsibility for planning and implementing classroom activities.
Support the Lead Teacher in maintaining a safe, nurturing, inclusive, and developmentally appropriate classroom environment.
Assist with classroom organization, preparation of materials, and implementation of daily activities.

Family Engagement and Communication

Build positive and respectful relationships with children and families.
Support meaningful family engagement and communication.
Communicate respectfully and effectively with families regarding classroom activities and program experiences, as appropriate.

Collaboration and Professional Development

Collaborate with classroom staff and other program personnel to support children's development and school readiness.
Participate in staff meetings, training, professional development, and program activities as required.
Follow Head Start Program Performance Standards, RECAP policies and procedures, and applicable laws and regulations.
Perform other job-related duties and responsibilities as assigned.

HEAD START COMPLIANCE RESPONSIBILITIES

Support implementation of services in accordance with Head Start Program Performance Standards and applicable federal, state, and local requirements.
Maintain accurate and timely classroom and child-related documentation as required.
Maintain confidentiality of child, family, employee, and agency information.
Support an environment that promotes children's safety, development, inclusion, and school readiness.
Follow established health, safety, supervision, and emergency procedures.
Participate in required Head Start training, professional development, meetings, and program activities.

BEHAVIORAL EXPECTATIONS

Employees are expected to:

Demonstrate professionalism, integrity, accountability, and reliability.
Maintain confidentiality at all times.
Communicate respectfully and effectively with children, families, community partners, and coworkers.
Work collaboratively as part of a team while exercising sound judgment and initiative.
Support RECAP's mission, values, and commitment to providing exceptional service.
Maintain a positive, respectful, and child-centered approach in all interactions.
Demonstrate flexibility and adaptability in an active early childhood environment.

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS

Work is primarily performed in a classroom and early childhood education environment.
Home visiting is required as part of the position.
May be required to travel between agency locations and program sites.
Position requires frequent interaction with children, families, staff, volunteers, and community partners.
Must be able to work effectively in an active environment with frequent interruptions and changing priorities.
May be exposed to varying environmental conditions associated with  classroom, community, and home-visiting activities.

REASONABLE ACCOMMODATION

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

EQUAL EMPLOYMENT OPPORTUNITY

RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

DISCLAIMER

This job description describes the general nature and level of work expected of the position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. RECAP reserves the right to modify, assign, or remove duties and responsibilities as organizational, programmatic, or operational needs require.

Requirements

 REQUIRED QUALIFICATIONS

Must have at least a Child Development Associate (CDA) credential, be enrolled in a program leading to an associate or bachelor’s degree, or be enrolled in a Child Development Associate credential program to be completed within two years.
Ability to work effectively with preschool-aged children and families.
Ability to participate effectively in a team-teaching environment.
Ability to communicate effectively with children, families, coworkers, and community partners.
Ability to maintain confidentiality and comply with agency policies and applicable program requirements.
Maintain current CPR and First Aid certification, when required.

PHYSICAL REQUIREMENTS

• Ability to sit, stand, walk, bend, stoop, kneel, and move throughout the classroom and program environment.

• Ability to lift, carry, and assist children as required to perform essential job functions.

• Ability to participate in classroom activities and interact with children throughout the workday.

• Ability to use standard office and classroom equipment as required.

• Ability to perform the essential functions of the position with or without reasonable accommodation.

Preferred Qualifications

Bilingual in English and Spanish.
Experience working in a Head Start or other early childhood education program.
Valid New York State driver’s license with the ability to travel between agency locations.

 ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain a valid New York State driver’s license throughout employment when required for assigned job duties.
Must successfully complete any required agency vehicle or driver requirements.
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete required fingerprinting and any applicable child-care or Head Start clearance requirements.
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete any required physical examination or health clearance.
Must maintain current CPR and First Aid certification when required.
Must maintain reliable attendance and punctuality.
Must complete required agency, Head Start, and departmental training.
Must comply with all RECAP policies, procedures, Head Start requirements, and applicable laws and regulations.
Must maintain confidentiality of child, family, employee, and organizational information.
Must exercise appropriate discretion when handling sensitive information.
Must perform other job-related duties as assigned.
Salary Description
$19.00 - $21.00 Hourly

Food & Nutrition Services Aide

Woodbourne, NY
Description

Position Summary

The Food and Nutrition Services Aide supports the daily operations of RECAP's Head Start Food and Nutrition Services by assisting with food preparation, meal production, sanitation, meal service, meal delivery, and related kitchen activities. 

This position works closely with the Food and Nutrition Services Manager and Cook to ensure meals are prepared, handled, stored, and delivered safely and efficiently in accordance with established food safety, nutrition, sanitation, dietary, and program requirements.

The Food and Nutrition Services Aide may provide backup Cook coverage during absences or as assigned to ensure continuity of food service operations. This position requires dependable attendance, attention to detail, teamwork, professionalism, and the ability to work effectively in a fast-paced food service environment.

Essential Functions

Food Preparation and Meal Service

• Assist with food preparation, meal production, portioning, and serving in collaboration with the Cook.
• Follow established menus, recipes, portion requirements, and food preparation procedures.
• Assist with the preparation of meals and snacks in accordance with applicable dietary and nutritional requirements.
• Follow established procedures for food allergies, special diets, and dietary accommodations.
• Assist with meal delivery to designated locations.
• Provide backup Cook coverage during absences or as assigned to ensure uninterrupted food service operations.
• Assist with setting up and breaking down meal service areas.
• Ensure food is properly handled, covered, stored, and transported.
• Monitor food service areas and promptly communicate concerns or supply needs to the Cook or supervisor.

Health and Sanitation

• Follow all established food safety, sanitation, hygiene, and infection-control procedures.
• Clean and sanitize kitchen, food preparation, storage, and meal service areas.
• Clean and sanitize kitchen equipment, utensils, work surfaces, and other food service items.
• Properly handle and dispose of food waste and garbage.
• Follow proper procedures for washing, sanitizing, and storing dishes, utensils, and equipment.
• Properly label, store, and handle food and kitchen supplies.
• Follow established food temperature and food handling procedures.
• Safely use cleaning and sanitizing products in accordance with established procedures.
• Wear appropriate personal protective equipment (PPE) when required.
• Immediately report food safety, sanitation, health, safety, equipment, or maintenance concerns to the appropriate supervisor.

Record Keeping and Documentation

• Assist with maintaining accurate food service records and documentation.
• Assist with allergy postings and documentation of dietary accommodations.
• Assist with inventory and monitoring of food, supplies, and kitchen materials.
• Communicate supply needs and inventory concerns to the Cook or supervisor.
• Assist with receiving, checking, organizing, and storing food deliveries.
• Complete assigned food service checklists and documentation accurately and timely.
• Maintain confidentiality of client, family, employee, and program information.

Transportation and Meal Delivery

• Deliver meals and food supplies to designated locations as assigned.
• Perform daily driving duties as required.
• Maintain a valid driver's license and comply with RECAP's Driver Safety requirements.
• Operate agency vehicles safely and responsibly when authorized.
• Follow all applicable traffic laws and agency vehicle procedures.

Additional Responsibilities

• Assist the Cook and Food and Nutrition Services Manager with daily food service operations.
• Assist with receiving, storing, organizing, and handling food and kitchen supplies.
• Safely operate kitchen equipment and use food preparation tools and utensils.
• Maintain clean, organized, and safe work areas.
• Attend required trainings, meetings, and workshops as assigned.
• Follow all RECAP policies, procedures, safety requirements, and applicable food service regulations.
• Maintain professional and respectful interactions with clients, coworkers, vendors, and community partners.
• Perform other related duties as assigned by the Food and Nutrition Services Manager, Cook, or supervisor.

Qualifications

Required Qualifications

• High school diploma or equivalent preferred.
• Previous experience in food service, institutional food service, childcare food service, or a similar environment preferred.
• Valid driver's license required.
• Knowledge of basic food preparation, sanitation, hygiene, and food safety practices preferred.
• Ability to follow written and verbal instructions and established food service procedures.
• Ability to work effectively as part of a team.
• Strong attention to cleanliness, organization, safety, and detail.
• Consistent attendance and punctuality required.
• Ability to communicate effectively and professionally with coworkers, clients, families, vendors, and supervisors.
• Ability to work independently while following established procedures and supervisory direction.
• Ability to safely use kitchen equipment, utensils, knives, and other food preparation tools.
• Must successfully complete required background screening, drug screening, physical examination, and TB testing, as applicable to the position and program requirements.

Physical Requirements

While performing this job, the employee is required to stand and walk for extended periods and may be required to bend, kneel, crouch, stoop, reach, lift, carry, push, pull, and perform repetitive hand and arm movements.

The employee must be able to safely lift and carry food products, kitchen supplies, food containers, and other materials weighing approximately 30–50 pounds.

The position requires the ability to safely operate kitchen equipment and handle knives and other sharp instruments. The employee may be exposed to varying temperatures associated with kitchen, refrigeration, freezer, and food preparation areas.

The employee must be able to perform the essential physical functions of the position with or without reasonable accommodation.

Work Environment

Work is primarily performed in a kitchen and food service environment and may include regular exposure to heat, steam, kitchen equipment, cleaning products, food odors, noise, wet floors, and food preparation activities.

The position may require outdoor work and driving in varying weather conditions. If the position requires use of a motor vehicle, duties may include driving on city streets and/or highways, with exposure to inclement weather and traffic. Employees are expected to take all precautions and follow all applicable laws and RECAP's Driver Safety requirements while working in these environments.

Behavioral Expectations

Employees are expected to:

• Demonstrate professionalism, integrity, accountability, and dependability.
• Maintain confidentiality at all times.
• Communicate respectfully and effectively with clients, families, coworkers, supervisors, vendors, and community partners.
• Maintain appropriate professional boundaries.
• Work collaboratively as part of a team while exercising sound judgment and initiative.
• Demonstrate flexibility and willingness to assist with changing operational needs.
• Follow agency policies, procedures, food safety requirements, and supervisory direction.
• Demonstrate a commitment to cleanliness, safety, quality, and exceptional service.
• Support RECAP's mission, values, and commitment to providing exceptional service.

Disclosures

Background Screening: Employment in this position is subject to applicable RECAP and program background screening requirements. The selected candidate must successfully complete all required background checks and other applicable screening requirements.

Drug Screening: The employee must successfully complete required drug screening in accordance with applicable law, program requirements, funding requirements, and RECAP policy.

Physical Examination: This position requires regular standing, walking, bending, kneeling, reaching, lifting, carrying, and other physical activities. The employee must successfully complete a required physical examination when applicable to the position or program requirements.

TB Testing: The employee must complete required tuberculosis (TB) testing and/or clearance in accordance with applicable program requirements.

Driving Requirements: This position requires a valid driver's license and may require driving on agency business. Employees must comply with RECAP's Driver Safety requirements and all applicable traffic laws.

Food Safety: The employee is responsible for following all applicable food safety, sanitation, food handling, dietary, allergy, and meal service requirements.

Confidentiality: The employee may have access to confidential information concerning clients, families, employees, dietary needs, and agency operations. Such information must be protected and maintained in accordance with applicable laws, regulations, and RECAP policies.

Reasonable Accommodation: RECAP is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable federal, New York State, and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

Equal Employment Opportunity Statement

Regional Economic Community Action Program, Inc. (RECAP) is an Equal Opportunity Employer. Employment decisions are made without regard to any protected characteristic in accordance with applicable federal, New York State, and local laws. RECAP is committed to providing reasonable accommodations as required by law.

Disclaimer

  

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. RECAP reserves the right to modify, assign, or remove duties and responsibilities based on organizational, program, transportation, and operational needs.

Requirements

Qualifications

Required Qualifications

 High school diploma or equivalent preferred.
 Previous experience in food service, institutional food service, childcare food service, or a similar environment preferred.
 Valid driver's license required.
 Knowledge of basic food preparation, sanitation, hygiene, and food safety practices preferred.
 Ability to follow written and verbal instructions and established food service procedures.
 Ability to work effectively as part of a team.
 Strong attention to cleanliness, organization, safety, and detail.
 Consistent attendance and punctuality required.
 Ability to communicate effectively and professionally with coworkers, clients, families, vendors, and supervisors.
 Ability to work independently while following established procedures and supervisory direction.
 Ability to safely use kitchen equipment, utensils, knives, and other food preparation tools.
 Must successfully complete required background screening, drug screening, physical examination, and TB testing, as applicable to the position and program requirements.

Physical Requirements

While performing this job, the employee is required to stand and walk for extended periods and may be required to bend, kneel, crouch, stoop, reach, lift, carry, push, pull, and perform repetitive hand and arm movements.
The employee must be able to safely lift and carry food products, kitchen supplies, food containers, and other materials weighing approximately 30–50 pounds.
The position requires the ability to safely operate kitchen equipment and handle knives and other sharp instruments. The employee may be exposed to varying temperatures associated with kitchen, refrigeration, freezer, and food preparation areas.
The employee must be able to perform the essential physical functions of the position with or without reasonable accommodation.

ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain a valid New York State driver’s license throughout employment and maintain a satisfactory driving record.
Must successfully complete any required agency vehicle or driver requirements.
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete required fingerprinting and applicable child-care, Head Start, SEL, SCR, or other required clearances.
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete any required physical examination, health screening, TB screening, or other health clearance.
Must maintain current CPR and First Aid certification when required.
Must maintain reliable attendance and punctuality.
Must complete required agency, Head Start, transportation, safety, and departmental training.
Must comply with all RECAP policies, procedures, Head Start requirements, transportation procedures, and applicable federal, state, and local laws and regulations.
Must maintain confidentiality of child, family, employee, and organizational information.
Must exercise appropriate discretion when handling sensitive child and family information.
Must follow all required child supervision, emergency, health, safety, and transportation procedures.
Must successfully complete any additional program-specific clearances, certifications, or training required for the position.
Must perform other job-related duties as assigned.

Delivery Driver

Middletown, NY
Job Type
Full-time
Description

POSITION SUMMARY

RECAP’s Nutrition and Advocacy Department is seeking a dedicated Delivery Driver to support the agency’s mission of providing nutritious food and essential resources to individuals and families in the community.

The Delivery Driver is responsible for safely transporting, delivering, and picking up food items between the Food Pantry and various RECAP and community locations. The position also supports food pantry operations through inventory management, organization of food storage areas, loading and unloading donations and orders, and general pantry assistance.

The Delivery Driver is expected to demonstrate professionalism, reliability, sound judgment, and a commitment to maintaining client confidentiality while providing responsive and respectful service to the individuals and communities served by RECAP.

ESSENTIAL FUNCTIONS

Transportation and Delivery

Safely deliver and pick up food items between the Food Pantry, RECAP locations, and other designated community locations as scheduled.
Operate agency vehicles safely and responsibly while complying with all applicable traffic laws and safety requirements.
Load and unload food donations, orders, supplies, and other materials.
Safely transport items weighing approximately 25–50 pounds as required.
Report vehicle maintenance needs, damage, safety concerns, or other vehicle-related issues promptly to the appropriate supervisor.
Ensure assigned agency vehicles maintain current required documentation.
Maintain the cleanliness and general organization of assigned agency vehicles.

Food Pantry and Inventory Operations

Maintain and track food bank inventory in accordance with applicable contract, program, and agency requirements.
Organize and maintain food inventory in pantry, kitchen, storage, and designated distribution areas.
Assist with receiving, sorting, storing, and organizing food donations and deliveries.
Support accurate inventory practices to help ensure adequate food supplies and compliance with program requirements.
Assist with loading and unloading donations and orders.
Support the day-to-day operations of the Food Pantry as needed.

Departmental Support

Provide staffing assistance to the Food Pantry and Nutrition and Advocacy Department as assigned.
Assist with special projects and departmental initiatives.
Attend staff meetings, in-service trainings, seminars, workshops, and other required professional development activities.
Communicate operational concerns, inventory needs, transportation issues, and other relevant information to the appropriate supervisor.
Perform other departmental duties as assigned.

COMPLIANCE RESPONSIBILITIES

The Delivery Driver is expected to:

Maintain accurate inventory and related documentation in accordance with applicable program, contract, and agency requirements.
Maintain client confidentiality in accordance with RECAP policies and applicable laws.
Follow all RECAP policies and procedures.
Comply with applicable food safety, transportation, workplace safety, and program requirements.
Follow all applicable traffic laws and agency vehicle requirements.
Report vehicle maintenance, safety, or documentation concerns promptly.
Complete all required training and maintain competency related to assigned responsibilities.
Maintain accurate and timely records as required by the department and applicable programs.

BEHAVIORAL EXPECTATIONS

The Delivery Driver is expected to:

Demonstrate professionalism, reliability, integrity, and accountability.
Treat clients, coworkers, community partners, donors, and members of the public with dignity and respect.
Maintain confidentiality and exercise appropriate discretion.
Communicate clearly and respectfully.
Demonstrate flexibility and initiative when responding to changing operational needs.
Work collaboratively with Food Pantry and Nutrition and Advocacy staff.
Exercise sound judgment when operating agency vehicles and handling food, donations, supplies, and client information.
Support RECAP’s mission, values, and commitment to providing quality service to the community.
Maintain consistent punctuality and attendance.

PHYSICAL REQUIREMENTS

The position requires the ability to:

Lift, carry, push, and pull approximately 25–50 pounds repeatedly throughout the workday.
Load and unload food donations, orders, supplies, and other materials.
Stand and walk for extended periods.
Bend, stoop, reach, and climb stairs.
Safely maneuver food items and supplies in pantry, kitchen, storage, and vehicle environments.
Operate a motor vehicle and drive on city streets and highways.
Work in varying weather conditions when transporting or retrieving food and supplies.
Perform physical tasks associated with pantry operations and food distribution.

WORK ENVIRONMENT

Work is performed across multiple locations in and around Middletown, NY and may include office, food pantry, kitchen, storage, warehouse, vehicle, and community environments.

The position may involve exposure to varying weather conditions, noise, routine food pantry activity, loading and unloading areas, traffic and roadway conditions, and electronic equipment used in pantry operations.

Employees are expected to take appropriate safety precautions and comply with all applicable laws, regulations, and RECAP safety procedures while performing job duties.

REASONABLE ACCOMMODATION

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

EQUAL EMPLOYMENT OPPORTUNITY

RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

DISCLAIMER

This job description describes the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive or comprehensive list of all duties, responsibilities, qualifications, or working conditions associated with the position. RECAP reserves the right to modify, assign, add, or remove duties and responsibilities as organizational, programmatic, or business needs require.

Requirements

REQUIRED QUALIFICATIONS

Experience working with diverse cultural and socioeconomic populations in Orange County is a plus.
Strong written and verbal communication skills.
Strong organizational, time-management, and problem-solving skills.
Ability to work accurately and meet established deadlines despite frequent interruptions.
Demonstrated flexibility, initiative, sound judgment, and discretion.
Valid driver’s license and ability and willingness to operate RECAP vehicles.
Ability to safely lift, carry, push, and move items weighing approximately 25–50 pounds repeatedly throughout the workday.
Ability to climb stairs and safely maneuver food, supplies, and equipment.
Ability to work in varying environments and weather conditions.
Demonstrated reliability, punctuality, and consistent attendance.

ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain a valid driver’s license throughout employment.
Must successfully complete any required agency vehicle or driver requirements.
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements.
Must maintain reliable attendance and punctuality.
Must complete required agency and departmental training.
Must comply with all RECAP policies and procedures.
Must maintain confidentiality of client, employee, and organizational information.
Must perform other job-related duties as assigned.

Salary Description
18.00 to 20.00 Hourly

Human Resources Assistant

MIddletown, NY
Description

POSITION SUMMARY

The Administrative Assistant reports to the Senior Director of Human Resources and provides administrative, organizational, and clerical support to the Human Resources Department. This position assists with the efficient day-to-day administration of departmental activities, including document management, correspondence, scheduling, data entry, communication, recordkeeping, and general administrative support.

The Administrative Assistant is responsible for handling confidential employee, applicant, and organizational information with a high level of discretion, professionalism, and sound judgment. The position requires the ability to appropriately manage sensitive information, maintain confidentiality, and determine when information should be shared with or escalated to the appropriate Human Resources staff.

This is a part-time position with the potential to transition to full-time employment as organizational needs evolve.

REQUIRED QUALIFICATIONS

High school diploma or GED equivalent required.
Human Resources certifications are a plus.
One (1) to three (3) years of administrative experience preferred.
Valid New York State driver’s license.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Publisher, and Outlook.
Strong attention to detail and organizational skills.
Strong problem-solving and time-management skills.
Excellent written, verbal, interpersonal, and collaborative communication skills.
Demonstrated commitment to confidentiality and discretion.
Ability to work independently and in a self-directed manner while also working effectively as part of a team.
Ability to understand, interpret, and apply applicable administrative principles, practices, policies, and procedures.
Ability to manage multiple responsibilities and priorities in a professional environment.

ESSENTIAL FUNCTIONS

Human Resources Administrative Support

Provide administrative support to the Human Resources team, including data entry, scanning, copying, document preparation, and correspondence.
Assist with the preparation, distribution, collection, and tracking of employment-related forms and documents.
Prepare correspondence, reports, spreadsheets, forms, presentations, and other administrative documents as requested.
Support Human Resources staff with routine reporting, data collection, tracking, and administrative requests.
Assist with special projects and departmental initiatives as assigned.
Perform general clerical duties, including photocopying, scanning, faxing, data entry, and other administrative tasks.

Communication and Customer Service

Manage and maintain the Human Resources Department’s shared email inbox, ensuring inquiries are reviewed, organized, and routed appropriately.
Answer incoming telephone calls and provide agency-wide navigation support by directing employees, applicants, clients, and visitors to the appropriate resources and departments.
Greet and assist visitors, employees, and applicants in a professional, courteous, and respectful manner.
Maintain professional communication with employees, applicants, vendors, visitors, and other internal and external contacts.
Exercise sound judgment when determining whether inquiries should be addressed directly or escalated to Human Resources leadership or another appropriate staff member.

Scheduling and Meeting Support

Schedule appointments, meetings, interviews, and other calendar requests for Human Resources staff.
Maintain departmental calendars, contact lists, tracking logs, and other administrative records.
Assist with meeting preparation, including scheduling, room setup, preparation of materials, and note-taking as needed.
Coordinate training and conference registrations and maintain related documentation.

Records and Document Management

Scan, upload, organize, and convert paper documents into electronic records to support document management and accessibility.
Maintain accurate and organized departmental records and tracking documents.
Support the proper handling, filing, and retention of Human Resources documents in accordance with applicable policies and procedures.
Handle confidential employee, applicant, and organizational information with the highest level of discretion and professionalism.

Departmental Operations and Fiscal Support

Monitor and maintain Human Resources Department supplies and submit purchasing requests as needed.
Process administrative and fiscal requests, including departmental supply orders, travel documentation, reimbursements, and related paperwork.
Sort, distribute, and process incoming and outgoing mail and deliveries for the Human Resources Department.
Assist with maintaining an organized and efficient departmental work environment.

Additional Responsibilities

Support Human Resources staff with special projects and organizational initiatives.
Attend meetings, trainings, and professional development activities as assigned.
Maintain reliable attendance and punctuality.
Perform other job-related duties as assigned.

COMPLIANCE RESPONSIBILITIES

The Administrative Assistant is expected to:

Maintain confidentiality of employee, applicant, client, and organizational information.
Follow all applicable federal, state, and local laws and regulations.
Comply with RECAP policies, procedures, and established administrative practices.
Handle Human Resources records and information in accordance with applicable confidentiality and records-management requirements.
Complete required training and maintain competency related to assigned responsibilities.
Exercise appropriate judgment when handling sensitive or confidential information.
Promptly escalate matters requiring Human Resources leadership review or intervention.

BENEFITS

Benefits are available upon eligibility for full-time employment and may include:

Medical, dental, and vision insurance.
Company-sponsored life insurance.
Employee Assistance Program (EAP).
Paid Time Off (PTO) and vacation time.
AFLAC supplemental insurance.
401(k) retirement plan.

Eligibility and applicable waiting periods are subject to RECAP’s benefit plans and policies.

BEHAVIORAL EXPECTATIONS

The Administrative Assistant is expected to:

Demonstrate professionalism, integrity, accountability, and discretion.
Maintain confidentiality at all times.
Communicate respectfully and effectively with employees, applicants, visitors, vendors, and coworkers.
Demonstrate strong attention to detail and accuracy.
Manage competing priorities while meeting established deadlines.
Work collaboratively with the Human Resources team and other departments.
Exercise sound judgment and initiative.
Demonstrate flexibility and adaptability as organizational needs change.
Support RECAP’s mission, values, and commitment to providing professional and responsive service.

PHYSICAL REQUIREMENTS

The position may require the ability to:

Sit for prolonged periods while working at a desk and computer.
Use computers, telephones, printers, fax machines, copy machines, and other office equipment.
Lift and carry up to 15 pounds at times.
Stand, walk, bend, reach, and move throughout the office as needed.
Occasionally operate a motor vehicle when required by assigned duties.
Travel on city streets and highways when required.

WORK ENVIRONMENT

Work is primarily performed in an office environment and may include exposure to:

Routine office noise and activity.
Electronic equipment, including computers, printers, fax machines, copy machines, and other office equipment.
Cleaning equipment and routine office maintenance activities.
Inclement weather and traffic when travel is required.

Employees are expected to take appropriate safety precautions and comply with all applicable laws and organizational safety requirements while performing job duties.

REASONABLE ACCOMMODATION

RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization.

Applicants or employees requiring reasonable accommodation should contact Human Resources.

ADDITIONAL EMPLOYMENT REQUIREMENTS

This position may require background checks consistent with applicable laws, program requirements, and organizational policy.
RECAP is committed to maintaining a safe and drug-free workplace. Pre-employment and, where permitted by applicable law or required by program regulations or funding requirements, periodic drug testing may be conducted in accordance with agency policy.
Employees must maintain reliable attendance and punctuality.
Employees must complete all required agency and departmental training.
Employees must comply with all RECAP policies and procedures.
Employees must perform other job-related duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY

RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

AT-WILL EMPLOYMENT

Employment with RECAP is at-will, where applicable under law. Either the employee or RECAP may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

DISCLAIMER

This job description describes the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive or comprehensive list of all duties, responsibilities, qualifications, or working conditions associated with the position. RECAP reserves the right to modify, assign, add, or remove duties and responsibilities as organizational, programmatic, or business needs require.

Requirements

REQUIRED QUALIFICATIONS

High school diploma or GED equivalent required.
Human Resources certifications are a plus.
One (1) to three (3) years of administrative experience preferred.
Valid New York State driver’s license.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Publisher, and Outlook.
Strong attention to detail and organizational skills.
Strong problem-solving and time-management skills.
Excellent written, verbal, interpersonal, and collaborative communication skills.
Demonstrated commitment to confidentiality and discretion.
Ability to work independently and in a self-directed manner while also working effectively as part of a team.
Ability to understand, interpret, and apply applicable administrative principles, practices, policies, and procedures.
Ability to manage multiple responsibilities and priorities in a professional environment.

ADDITIONAL EMPLOYMENT REQUIREMENTS

Must maintain a valid driver’s license throughout employment. 
Must successfully complete any required agency vehicle or driver requirements. 
Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements. 
Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements. 
Must maintain reliable attendance and punctuality. 
Must complete required agency and departmental training. 
Must comply with all RECAP policies and procedures. 
Must maintain confidentiality of client, employee, and organizational information. 
Must perform other job-related duties as assigned. 
Salary Description
20.00 -24.00 Hourly

Pay: $15.50/hour. Work type: Per diem / on-call. Confirmed worksite: 1604 Union Center-Maine Highway, Endicott, NY 13760. Substitute teacher assists the teacher with daily program activities, supervises large and small groups, supports classroom routines and child safety, and reports concerns to the teaching team. High school diploma/GED and valid NYS driver license with personal transportation required.

Pay: $16.89/hour. Work type: Full details list benefits; schedule not stated. Confirmed worksite: 2496 West Main Street, Whitney Point, NY 13862. Transports lunches, supports classroom lunch duties and staff breaks, prepares and serves food, and handles daily and weekly housekeeping such as floors, bathrooms and classroom sinks. Benefits listed include 403(b), health, dental, vision, life insurance and paid holidays.

Pay: $16.89/hour. Work type: Full details list benefits; schedule not stated. Confirmed worksite: 2496 West Main Street, Whitney Point, NY 13862. Supports educational activities for children and assists with center operations. Benefits listed include 403(b), health, dental, vision, life insurance, paid snow days, Head Start paid time off when schools are closed and paid holidays.

Pay: $17.91/hour. Work type: 10-month position; summers off. Confirmed worksite: 44 North Washington Avenue, Oxford, NY 13830. Leads Head Start food service operations, purchases groceries, prepares meals, follows CACFP nutrition guidelines, and supports a safe, health-focused learning environment. Benefits listed include 403(b) and insurance coverage.

Pay: $16.89/hour. Work type: Full details list benefits; schedule not stated. Confirmed worksite: 1604 Union Center-Maine Highway, Endicott, NY 13760. Supports educational activities for children and assists with center operations. The full posting lists 403(b), health, dental, vision and life insurance benefits; high school diploma and interest in working with young children are required.

Pay: $17.91/hour. Work type: 10-month position; summers off. Confirmed worksite: 4 Terrace Heights, New Berlin, NY 13411. Leads Head Start food service operations, purchases groceries, prepares meals, follows CACFP nutrition guidelines, and supports a safe, health-focused learning environment. Benefits listed include 403(b) and insurance coverage.

Pay: $16.86/hour. Work type: Full details list benefits; schedule not stated. Confirmed worksite: 1604 Union Center-Maine Highway, Endicott, NY 13760. Provides reception, clerical and administrative support to the Head Start center, maintains phone and front-door coverage, manages office procedures, and provides classroom coverage as needed. Benefits listed include 403(b), health, dental, vision, life insurance and paid holidays.

Pay: $16.00/hour. Work type: Part-time. Confirmed worksite: 1604 Union Center-Maine Highway, Endicott, NY 13760. One-on-one classroom aide supporting a designated child and coordinating with the education team. High school diploma/GED required; childcare or special-needs experience preferred. Requires a valid NYS driver license and personal transportation.

Pay: $16.63/hour. Work type: Part-time, 10-month position; summers off. Confirmed worksite: 89 Midland Drive, Norwich, NY 13815. Food service and nutrition support for preschool children, including meal delivery, sanitation, menu modifications, attendance and records, groceries, equipment, and nutrition activities. High school diploma/GED required; food-safety certification preferred.