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Submitted to NYSCAA
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We’re looking for an experienced, collaborative leader who is committed to our mission of investing in people experiencing poverty to build generational prosperity. Our next CEO will guide our strategic priorities, build trust across the agency and community, and strengthen the partnerships and resources that support our work.strategic plan, using community input and measurable results to guide decisions. This leader earns trust through honest communication, visible presence, fair and consistent decisions, effective delegation, and follow through.

Submitted to NYSCAA
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The Customer Service Eligibility Navigator functions as the customer’s first centralized entry point to ACAP program services and builds a relationship with the customer to guide them through ACAP’s program services and services provided by external organizations. Performs a variety of programmatic & administrative customer-centered tasks including, but not limited to, customer outreach & intake, required data collection & record-keeping, and assisting the program team with planned activities.
Qualifications:
A high school diploma or equivalent is required, along with a minimum of two years of customer service and data entry experience in a call center, social services, or other client-facing administrative setting. Experience conducting intake and eligibility within a human services organization, nonprofit agency, or community-based organization will also meet this requirement. An associate's degree in human services, social work, psychology, or a related field is preferred. Basic PC skills, including database entry, word processing, and spreadsheet skills, are required.
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Last verified: 10/14/2026
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Last verified: 10/14/2026
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Last verified: 10/14/2026
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Last verified: 10/14/2026
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Last verified: 10/14/2026
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Sourced from agency website
Last verified: 10/14/2026
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Last verified: 10/14/2026
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Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Open until filled
Last verified: 10/14/2026
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Sourced from agency website
Last verified: 10/14/2026
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Sourced from agency website
Last verified: 10/13/2026
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