Ulster County Community Action, Inc.

Job title:

Family Worker

Brief Job Description:

Family Worker
Kingston, NY, USA
18.42-22.41 per hour
Hourly
Full Time
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Role Summary

We are hiring a Family Worker to deliver services and advocacy for families enrolled in our Head Start program, aligned with Performance Standards and the U.C.C.A.C., Inc. Head Start Plan. This role supports family engagement, school readiness goals, and full enrollment.

Key responsibilities include recruitment/enrollment (events, waitlist interviews, eligibility documentation), strength-based goal setting with families, required home visits (minimum 3x/year), referrals and follow-up, parent orientations and workshops, Parent Committee/Policy Council support, transition planning, and accurate GoEngage documentation.

Required qualifications:
- Associate’s or Bachelor’s in Human Services or related field
- 2+ years working with at-risk families
- Strong written and verbal communication
- Valid NYS driver’s license and reliable transportation; able to lift/carry 50 lbs.
- Flexibility for occasional nights/weekends
- If degree is in another discipline, complete a related credential within 18 months

Apply to be considered.

A Typical Day

You start onsite at 8:30 a.m., check messages, and review your GoEngage notes so you know which families need follow-up. Mid-morning may include a scheduled home visit or a quick stop to collect missing eligibility paperwork. Back at the center, you connect with the Center Director and other service staff to align on family needs and upcoming meetings.

After lunch, you may prepare materials for a parent workshop, help a family navigate a community referral, or plan for an upcoming recruitment event. Some days include brief classroom coverage. The day wraps with documentation and planning the next contacts before you leave at 4:00 p.m. (with occasional evening commitments for parent meetings).

Benefits Package

Medical, dental, and vision insurance; life insurance; Health Savings Account (HSA); paid time off; and a competitive hourly rate of $18.42–$22.41.

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Full agency description:

Ulster County Community Action Committee, Inc
Family Worker Job Description

Purpose: The Family Worker educates and supports families in meeting the Parent, Family Community Engagement/School Readiness Framework by educating families within the PFCE/SR Goals and provides services and advocacy to families enrolled in accordance with Performance Standards and U.C.C.A.C., Inc. Head Start Plan. The Family Worker also implements ongoing recruitment and enrollment of eligible children and maintains full enrollment and a consistent waitlist.

Supervisor: Family Engagement and Disabilities Director

Qualifications:
Associates or Baccalaureate in Human Service or related field
Minimum of two years' experience working with at risk families
Excellent oral and written communication skills
Ability to relate to/work with staff, parents and children
Valid NYS driver’s license and reliable means of personal transportation to complete weekly and emergency home visits and recruitment and outreach events in the service area.
Flexibility to work nights and weekends for parent meetings and recruitment events.
Within 18 months of hire complete a credential or certification in social work, human services, family services, counseling or a related field if degree is in a different discipline.
Ability to lift and carry 50 lbs. child.

Responsibilities:
Implement on-going recruitment and enrollment of eligible children, including regularly attending recruitment events and conducting year-round waitlist interviews and gathering documentation to verify eligibility. It is expected that the center be fully enrolled and maintain a waiting list at all points of the program year. Applications and activities will be documented in the GoEngage database.

Partner with families using a strength-based assessment to assist them in defining and meeting their individual goals following established Head Start guidelines. This is achieved through building strong relationships with families via regular (min. 3x a year) home visits. Goals, referrals, and assessments are recorded in the GoEngage database.

Inform and engage enrolled families in all areas of program planning and participation.

Conduct parent orientation for every child enrolling in the center after established September start dates.
Coordinate on-going parent skills workshops or discussion groups; facilitate parent group meetings at the center.

Conduct monthly Parent Committee meetings, in conjunction with the Center Director. Provide training for enrolled families on the importance of participation in Parent Committee and Policy Council representation at the center.
Support Policy Council representatives in preparing their monthly report and supporting their ongoing meeting participation.
Maintain and ensure follow through of the Family/Community and Health sections of the student records utilizing the GoEngage database.

Develop knowledge base of community service providers and their staff within the service area of the Center. Provide referrals to meet expressed needs of families, beginning with the Wait List Interview and ongoing follow-up services to families.

Follow all aspects of the Family and Community Engagement Service Plan, including regular (minimally 3x year) home visits and parent contact, confidentiality, and parent engagement in all aspects of the program.

Meet bi-monthly with the Family Engagement Disabilities Director and/or Mental Health Consultant to share information, ensure family needs are met, and plan steps to meet their needs through development of action plans.

Meet monthly with the Health Services Director to review the healthcare needs of children in compliance with Head Start Performance Standards. Educate families on the importance of preventative health and dental care and support families in maintaining regular visits for well check-ups, immunizations, and routine screenings.

Conduct the entire series of the Program’s chosen parenting curriculum once each program year at the Center.

Assure compliance with Head Start requirements as they pertain to transitions between Head Start/EHS, Head Start/Kindergarten and Head Start/Community Programs. Ensure families have information about upcoming transitions 6 months prior and planning steps are clearly followed.

Attend all in-service training, component meetings and other trainings as deemed appropriate.

Provide coverage to the classrooms as needed.

Continuous data entry into the GoEngage database for child/family record keeping purposes. Maintain child's file

Promote the mission of UCCAC and the HS/EHS program and abide by agency standard of conduct. Exhibit classroom and program leadership skills, be respectful, punctual, reliable and work within allotted benefit time. Work closely with other staff to ensure an integrated approach in the provision of comprehensive services to children and families

Perform any other program/ agency related duties as requested by the Family & Community Engagement Director, Center Director, and Program Director.

I understand that my job description may be revised in the best interests of the program.

I, _______________________________, have received the attached job description provided on

________________, 202___.

_____________________________________________________________________
Staff SignatureSupervisor Signature

______________________________________________
DateDate

Please place a signed copy of this document in your file at the Center and send a copy to HR.

How to Apply:

Apply through the official UCCAC hiring portal linked above. For difficulties applying, contact UCCAC at 845-338-8750, ext. 101 or 102.