Tioga Opportunities, Inc.

Job title:

Housing Services Specialist

Brief Job Description:

Tioga Opportunities, Inc. is a cornerstone of the community that offers opportunities for growth and development for customers and employees. We are a strength-based, inclusive agency, committed to improving the lives of those we serve.

The Housing Services Specialist is responsible for facilitating smooth and efficient operations for agency rental housing.

Pay rate: $18.50/hour 
Work Hours: Monday - Friday, 35 hours per week.
Location: Owego, NY 
 
Generous benefits include:
12 days of vacation (increases with years of service)
12 days of sick leave and 3 days of personal leave
12 paid holidays
403b retirement savings
403b agency contribution
Health, dental, vision insurance with agency contribution
Life insurance; Long-term disability insurance
Job responsibilities include:
Responsible for ensuring the efficient operation of leased apartments by interviewing and determining eligibility; completing lease-ups and receritfications; maintaining documentation, owner contact, and performing related functions.
Understands and ensures compliance with program funder policies, procedures, and regulations
Responsible for showing, and leasing units at TOI rental properties
Maintains lease documents, vacancy and wait lists for all properties
Coordinates and conducts move-in/out inspections,  annual and follow-up inspections of TOI rental properties
Follows program procedures for collecting rent, laundry money, etc., reports and provides tracking information to supervisor
Completes the security deposit process as delineated in the Department Policy and Procedures.
With the assistance of the supervisor, mediates tenant problems and ensures a satisfactory resolution.
Establishes and maintains working relationships with various human service agencies available in the county for referring tenant/clients as appropriate; e.g. education, transportation, employment, childcare, homeownership, financial counseling etc.
Inputs tenant information and certification data into database
Minimum Education and Experience:
A graduate from a regionally accredited or New York State registered four-year college or university with a bachelor’s degree in the human services field  or related field AND two years work experience in property management, real estate, or human services field; OR
A graduate from a regionally accredited or New York State registered four-year college or university with a two-year degree in human services or related field AND  at least four years work experience as above; OR
Work experience in property management, real estate or human services can be substituted for a college degree based on two years of experience for one year of college education.
Required Knowledge, Skills. and Abilities
Computer skills to perform efficiently
Good communication skills to be able to communicate verbally and in writing with tenants
Skills necessary to perform detailed record keeping, perform basic bookkeeping and maintain organized files
Working knowledge of tenant rights/landlord rights
Working ability to interpret and apply program regulations
Thorough ability to respect privacy and confidentiality of client interviews, information and file
Must attend seminar, within one year of employment, pass exam for Certified Occupancy Specialist (COS), or equivalent certification; must attend seminar within one year of employment, pass exam for USDA Rural Development 515 Rural Rental Housing.  Payment for registration and testing to be provided by the Housing Department
Ability to work with the public.  Must be calm, flexible, organized, and be able to work in an office setting
Tioga Opportunities, Inc. is an Equal Opportunity Employer and does not discriminate in hiring on the basis of race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

How to Apply:

Apply using the application button on the official full posting linked above.